Government & Public Sector Cybersecurity & Compliance

Strict Security & Compliance Requirements

Every system must meet FedRAMP authorization standards, support continuous monitoring, and produce audit-ready documentation. CJIS compliance adds additional controls for law enforcement systems, while zero-trust architecture and data-sovereignty requirements are becoming mandatory across agencies.

Manual evidence collection and point-in-time assessments create risk, slow audits, and strain already limited teams.

Outdated Infrastructure

Critical public services still rely on legacy systems built decades ago. These systems don’t integrate cleanly with modern platforms, lack APIs for automation, and can’t scale to meet demand spikes during tax seasons, benefit enrollment periods, or emergency events.

Modernization must happen without disrupting mission-critical operations.

Public Experience Gap

Citizens expect 24/7 access, multilingual support, and simple digital interactions. Instead, they encounter limited office hours, confusing phone trees, and fragmented service channels.

Call centers become overwhelmed during peak periods, forcing citizens to wait on hold or visit offices in person for services that should be accessible digitally.

Operational Inefficiency

Case management is often fragmented across departments. When a citizen interacts with multiple agencies, each maintains separate records with no shared context. Staff re-enter data, coordinate through email, and manually transfer information—slowing resolution and increasing error risk.

Data Protection & Transparency

Agencies must protect sensitive citizen data while meeting transparency requirements such as public records requests, audits, and oversight reporting. Every access to personally identifiable information must be logged, justified, and reviewable.